Support Center
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Products
- What is The MILA Tribe?
- Are your products ethically produced?
- Where can I find more information about each product?
- Are your products vegan?
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Orders & Payments
- How can I buy one of your products?
- Why is my payment failing?
- Where is my order confirmation email?
- Can I change or cancel my order?
- Which payment methods do you accept?
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Shipping
- Where does MILA ship from?
- How much does shipping cost and how long is it?
- I entered the wrong shipping address, can you help?
- Where is my order? Has it been dispatched?
- My order tracking is not updating
- Why is my order taking longer than specified?
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Returns & Refunds
- What is your exchange / return policy?
- How do I make my return?
- I've made a duplicate order, can you assist?
- I've received a faulty product
- Where can I find your T&Cs?
Still have questions?
We're happy to help with whatever questions you have! You can submit customer support ticket here.